FAQ

Delivery

We are a retail florist with brick and mortar store. All the flowers are made on the premises and delivered daily.

We deliver flowers in Sydney inner West, Eastern Suburbs and CBD. The delivery fee starts from $12.00 for local area ( Balmain, Birchgrove, Rozelle etc.) and appear at the checkout after you've selected the product for delivery. Longer distances will attract a higher fee based on the distance from our shop.

We focus on servicing 10 km radius area and not always can cover the greater Sydney. If you can't choose the delivery option at the checkout for your destination, it is not on the list. Please call the shop to check the price and the accessibility.

Please order before 1pm for a same day delivery or call our friendly staff to arrange your delivery at the latter time in the afternoon. We need to check if the drivers can get it done in time.

Re-delivery to the incorrectly provided addresses will attract a second fee.

Store pick up option is also available at Check out.

Nespresso Recycling program

We are proud to be a part of Nespresso Recycling program and act as a collection point for the used coffee pods. You can drop them off to us during the business hours or just leave pods in a sealed bag on our shops doorstep.

Workshops

- What will happen if Art of Bloom have to cancel classes due to COVID-19?

If Art of Bloom is required to cancel the class for Safety Reasons (Covid-19) we will issue a Gift Voucher for the full value of the workshop.

Payment and Cancellation Policy:

- Full payment is due at the time of purchase. Cancellations of all workshops made at least two weeks (10 business days) before the start date are permitted and refunds will be arranged as store credit.

Missing a class:

- Sufficient Notice: If you know you will be unable to attend a class and would like to organise a make-up class, you are required to give us at least 10 business days notice. If sufficient notice is received, we will find a mutually suitable time for you to transfer to another class (numbers permitting).

- Under 10 days notice: If you are absent on your booked day of workshop or are unable to provide us with sufficient notice of your absence your options are:

- Send a friend or family member to do the class in your place .

- You can reschedule your class but will have to pay a fee for the flowers and materials. Re-scheduled class FEES are:

$45 .00per person for Christmas wreath workshop, alternatively a pick up for workshop material can be arranged

Class cancellations:

Art of bloom reserves the right to cancel classes where numbers are not sufficient and transfer students to a mutually suitable session. If no mutually suitable time can be found, a full refund will be provided.